How often are Platform Packs updated?

Platform Packs are updated routinely by SmartDeploy technicians. Updates occur frequently, as needed, during the first 6 months that a model is released from the manufacturer. After 6 months, the manufacturer typically updates drivers less frequently and thus Platform Pack updates occur less frequently. For your reference, every Platform Pack contains revision history information. Customers with support can and should request Platform Pack updates to ensure the latest drivers are included for the models they want to deploy.

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  • 26-Apr-2018